Wisedocs, a leader in AI medical records summary and medical record review solutions, recently conducted a survey with PropertyCasualty360, that found that only 16% of claims professionals have medium or high trust in AI-generated outputs alone for claims assessment and decision-making, with just 2% reporting high trust.

At ITC Vegas, we set out to understand why. We spoke with industry leaders to dig deeper into the challenges, concerns, and expectations shaping trust in AI across claims.

Featuring insights from:

• Jenna Earnshaw, Co-Founder and COO, Wisedocs
• Jocelyn Brown, SVP of Customer Success, Wisedocs
• Itay Mishan, CTO, Wisedocs
• Sabine VanderLinden, CEO and Co-Founder of Alchemy Crew Ventures
• Matt Connolly, CEO, Sønr
• Tony Lew, Co-Founder and Managing Director, Insurtech NY
• Sean Gilday, Vice President, Head of Network, Manchester Story
• Robin Spaulding, Head of Insurance, Roots
• Peter Venetis, Claims Consulting Practice Leader, Value Momentum
• Joshua Hollander, CEO, North America, Horton International

To learn why AI with human-in-the-loop is reshaping trust, adoption, and efficiency in claims management, download the report, AI in claims and the 4x trust effect of human oversight, here.