iCover, a Missouri-based InsurTech providing an algorithmic underwriting platform and QUI-based eApp service for life insurance companies, announced the official launch of its manual underwriting service.

iCover’s manual review option integrates directly into its existing eApp / underwriting platform through the Workbench. Applications that need additional context (e.g., nuanced medical histories, non‑standard financials, or unique lifestyles) are routed to experienced underwriters. The process preserves the efficiency of iCover’s platform while ensuring a thorough, case‑by‑case assessment.

“Thrilled to lead an offering that fuses cutting-edge algorithmic underwriting with our advanced new Workbench. With three carriers joining us for the inaugural launch, we’re setting the stage for the future of underwriting,” said Santosh Bhosale, Head of Underwriting Services at iCover.

The service is designed to improve placement rates and cycle times for edge‑case risks by pairing human expertise with iCover’s data enrichment, evidence collection, and structured case summaries. Carriers can configure escalation criteria, documentation requirements, and communication preferences, enabling a consistent experience across both automated and manual paths.

“We are thrilled to provide an exceptional service, backed by exceptional tech and led by exceptional people,” says Nicole Mwesigwa, Co‑Founder & COO of iCover.