Saskatchewan Workers’ Compensation Board Selects Sapiens to Transform its Core Workers’ Compensation System

November 20, 2023

Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced today that the Saskatchewan Workers’ Compensation Board (WCB), a provincially legislated body that administers the provincial compensation system on behalf of workers and employers, has selected Sapiens’ CoreSuite for Workers Compensation, DigitalSuite, and Intelligence to transform the WCB’s legacy core systems with a modern, integrated platform for efficient service delivery. The WCB will also use Sapiens’ cloud services for a seamless and secure hosting experience.

Saskatchewan WCB is looking to meet customers’ evolving needs by replacing their core workers compensation systems to increase operational efficiency through automated workflows and work management. The WCB’s selection of CoreSuite for Workers Compensation was prompted by its easily configurable, out-of-the box functionality and proven, purpose-built solution for workers’ compensation. The WCB chose Sapiens for their expertise in the workers’ compensation industry and focus on the customer experience. The WCB is a new Sapiens’ customer whose phased implementation will occur over three years beginning with their employer accounts system (policy/billing) followed by their claims and case management system in phase two.

“Sapiens provides an optimized, integrated platform coupled with the right people and a proven track record in successful implementations and ongoing support,” said Phillip Germain, Saskatchewan WCB CEO. “Sapiens understands the business of workers’ compensation and provides a solution along with industry best practices to enable us to successfully transform our organization to meet our customers where they are today and long into the future.”

“Our solutions’ enhanced capabilities will improve the efficiency and effectiveness of Saskatchewan WCB’s core service delivery to customers and enable outcomes that improve their long-term financial health,” said Jamie Yoder, Sapiens North America President & General Manager. “Sapiens looks forward to supporting the WCB to continuously improve as their customer needs and expectations evolve.”

A modern open architecture platform that is easy to deploy and maintain, Sapiens’ CoreSuite for Workers Compensation creates new ways to improve collaboration and reduce time to market, offering greater value to end-users. DigitalSuite offers a unified, omni-channel experience that customers expect, and Sapiens’ Intelligence is an integrated solution that produces actionable insights to maximize the value of data for smarter decision making.