Synergy Cloud, an independent Claims Management System (CMS) provider, has announced that it is partnering with Claim Technology to develop joint solutions for the claims market.

The first joint solution will see Synergy Cloud’s livestream video capability being integrated into Claim Technology’s customer self-serve chatbot, which will be available as a Plug&Play solution via Claim Technology’s insurtech marketplace.

Further collaborations later this year are expected to include the industry’s first zero-touch self-serve solution for surge events (e.g. flooding) as well as supply chain P2P (procure to pay) automation. This partnership is an example of insurtechs working together to co-create innovative solutions that can be deployed at scale.

“We are thrilled to join forces with Claim Technology” said Tom Burroughs, CTO at Synergy Cloud. “This partnership represents a significant step forward in our mission to provide practical solutions to real problems in the claims industry. By combining our strengths, we can offer unparalleled solutions that enhance operational efficiency and customer satisfaction.”

Michael Lewis, CEO at Claim Technology, added “this partnership brings two complementary insurtechs together, both of whom have deep expertise in the claims market, to co-create solutions to some of the industry’s thorniest automation challenges.”