Voya Financial integrates TELUS Health EAP services with group life insurance offering
Voya Financial (NYSE: VOYA) today announced a new collaboration with TELUS Health to integrate their Employee Assistance Program (EAP) services in conjunction with Group Annual Term Life Insurance offered by Voya. The robust array of EAP services is available to help individuals improve emotional well-being and address personal, family and life challenges while also supporting productivity and resilience in the workplace.
Through this collaboration, Voya will offer access to TELUS Health’s EAP experience, designed to provide mental and emotional well-being support through a combination of digital and human-centered services. The integration reflects Voya’s continued focus on evolving its workplace benefits offerings to meet the changing needs of today’s workforce.
“As mental and emotional well-being continue to play a critical role in employee engagement and productivity, it’s essential that we work with service providers who share our commitment to delivering meaningful, trusted support,” said Maleiha Russell, VP, Life and Disability, Voya Financial. “TELUS Health brings a strong combination of clinical expertise, innovation and accessibility that aligns with our goal of helping employers support their people in impactful ways.”
TELUS Health’s EAP offering combines digital tools with access to qualified professionals who can help individuals access personalized care through the appropriate level of support for their needs. Integrated services include work-life and family support, financial guidance, identity theft consultation, well-being coaching and a robust online platform — together providing flexible pathways to care while supporting appropriate, timely intervention. Enhanced services are also available at additional cost and include the Total Mental Health program and critical incident support.
“Employers and insurers are recognizing that mental health plays a critical role in how people show up at work, manage their finances and navigate everyday life,” said Alan King, SVP, Employer Solutions, TELUS Health. “Bringing together Voya’s leadership in employee benefits with our experience in mental health and well-being allows us to expand access to more personalized support and make it easier for people to get the help they need when they need it.”
This collaboration complements Voya’s broader approach to mental and behavioral health, reinforcing its focus on access, quality and thoughtful care navigation across workplace benefits. Additional information about the new EAP offering will be shared directly with clients.




