Zurich Insurance Company (Singapore) Ltd. (“Zurich Singapore”) has announced a strategic partnership with ComfortDelGro, a leading multi-modal, global transport operator. This collaboration will introduce an exclusive travel insurance product, ‘Zurich Travel Comfort’, made available through ComfortDelGro’s ride-hailing app, CDG Zig, and is part of the Zurich Edge strategy designing unique digital offerings for Zurich’s partners.

The partnership with CDG Zig underscores Zurich’s commitment to delivering exceptional value and convenience to customers. CDG Zig currently has more than 1 million monthly active users and a total unique user population of over 2 million. Zurich aims to provide peace of mind to CDG Zig travellers, ensuring they are well-protected throughout their journeys. With a strong demand for booked trips to/from Changi Airport each day, the app will now enable users to purchase comprehensive single trip Zurich travel insurance for both individuals and groups through a full end-to-end digital journey with ease.

Exclusive Features of Zurich Travel Comfort:

• Extra peace of mind to book trips to Changi airport: Unique to this partnership, customers are covered pre-trip when they take a ride booked via CDG Zig app. If travel disruptions are experienced due to the trip’s vehicle breakdown enroute to Changi Airport, the policy reimburses up to SGD1,000 for customers to cover additional accommodation or travel expenses.
• Complimentary CDG Zig promo code upon purchase: As a launch special customers will receive a SGD5.00 CDG Zig promo code with any policy purchase of SGD15.00 and above on the CDG Zig app, promotion valid until fully redeemed.

Other Features:

• Flight Delay Voucher with FlyEasy: A real-time, complimentary lounge access* in any airport around the world whenever customer’s flights are delayed by more than two hours, with no claims filing or application processing required.
• Global Assistance: 24/7 emergency assistance ensures that travellers receive support anytime, anywhere.
• Adventure activities coverage: Zurich’s travel insurance protects against risks in non-competitive leisure activities, allowing adventurers to enjoy their holidays worry-free.

The insurance experience in CDG Zig app is fully powered by the Zurich Edge Platform, allowing customers to access and purchase more personalised coverage options, with simplified member authentication and digitally processed payments to ensure a smooth and convenient process for the users from start to finish.

Ms. Alexandra Cowley, Chief Underwriting Officer, Zurich Singapore said: “This partnership with ComfortDelGro marks an exciting step forward in bringing our tailored and seamless travel insurance solutions to customers. By integrating Zurich Travel Comfort into the CDG Zig app, we’re combining ComfortDelGro’s trusted transport network with Zurich’s deep insurance expertise to offer travellers convenience, protection, and peace of mind—all at their fingertips. The collaboration also demonstrates how Zurich Edge’s innovative solutions can create value for partners by enhancing their customer offerings.”

Mr. Tommy Tan, Chief Executive Officer, ComfortDelGro Taxi said: “We are delighted to partner with Zurich Insurance to deliver greater peace of mind and convenience to customers. By integrating this product directly into the CDG Zig app, we are simplifying the process of securing coverage, particularly for airport transfers. This strategic collaboration complements our mobility services and aligns with our commitment to providing seamless, digital-first experiences.”

Mr. Kenny Lok, Chief Executive Officer, ComfortDelGro Insurance added: “This collaboration between Zurich and ComfortDelGro is a prime example of how technology is transforming traditional insurance models. By embedding travel protection directly into a mobility platform, we’re breaking down barriers and making insurance not just a purchase, but an intuitive part of the customer’s journey.”