In this Spotlight on ITC Vegas, we sit down with Denise Garth, Chief Strategy Officer at Majesco, to discuss how technology is reshaping the insurance industry. Denise delves into the transformative potential of Generative AI (GenAI), highlighting its ability to boost productivity by 10-20x, augment frontline decision-making, and bring consistency, efficiency, and quality to key processes. She also touches on how AI is driving optimisation across the value chain, enhancing everything from customer engagement to operational workflows.

During the interview, Denise also discusses Majesco’s Fall 2024 release, their third since incorporating ChatGPT, as a testament to their commitment to innovation. Lastly, Denise shares her thoughts on ITC Vegas and emphasises the unique value that the event brings to the industry. As someone who has attended every event since it’s launch in 2016, she describes it as a vital hub where the insurance community comes together to share ideas, explore what insurtechs are driving forward, and foster meaningful connections. For Denise, ITC Vegas is more than just an event—it’s a platform that helps the industry continue pushing the envelope on innovation and collaboration.