In this Spotlight on Insurtech Insights interview, Rachel Bennett explains how Onics is helping insurers move from a reactive claims model to a more preventative approach, using data and AI to identify and reduce risk before losses occur.

She highlights the potential impact this has across the insurance value chain, from underwriting to customer outcomes. As she explains: “We’re giving insurers the ability to prevent claims before they happen versus reacting, and if you can do that, you can effectively reduce the losses and improve your underwriting”

On the broader opportunity in the industry, Rachel reflects on the importance of thinking beyond traditional insurance boundaries and learning from disruption in other sectors. She encourages insurers to embrace change, partnerships and innovation in order to remain competitive. As she puts it: “Don’t be British Gas… think outside the box. Make new partnerships and have fun with it as well.”