In this episode of Spotlight on Women Leaders, we sit down with Anna Bojic, a driving force behind customer-centric innovation at Miss Moneypenny Technologies, a Berlin-based start-up which recently closed a seed financing round of 8 million US Dollars. With a passion for solving real-world problems, Anna shares more about her journey in the insurance industry and how her approach to problem-solving has evolved over time and with the rise of technology.

We explore the disconnect that often exists between insurers and their customers – and how smart, human-led solutions can help bridge that gap. From transforming communication across the customer lifecycle to delivering frictionless digital wallet experiences, Anna breaks down how technology can be used to drive real engagement, improve loyalty, and reduce operational costs.

Tune in as Anna offers real-world insights and strategies that help insurers stay relevant, responsive, and truly connected to the people they serve.