In this Spotlight on Women Leaders at ITC Vegas, we catch up with Lisa Wardlaw, President and Founder of 360 Digital Immersion and COO of Irys, as she shares her vision for AI’s transformative role in customer engagement and product personalisation in insurance.

With years of experience leading digital transformation in the industry, Lisa addresses the complexities of AI integration, from data quality and compliance to aligning technology with business goals. She also highlights promising use cases for AI, offering insights into building effective data strategies, and shares her reasons for returning to ITC Vegas, celebrating it as a critical event for industry connections and innovation.

With both 360 Digital Immersion’s expertise in digital transformation and Irys’ innovations in the insurtech space, Lisa showcases how they’re paving the way for new advancements in AI-driven solutions.