Driving Innovation in Claims Decisioning: Sean Merat on AI, Ethics, and the Future of Insurance

November 14, 2024

In this interview recorded at ITC Vegas, our US Correspondent and Managing Director for Financial Services at JobsOhio, Ron Rock, sits down with Sean Merat, Founder and CEO of Owl.co, to learn about his journey and the inspiration behind launching the company. Sean discusses Owl.co’s transformative work in claims decisioning for insurers, sharing insights into how AI is evolving to enhance efficiency, accuracy, and fairness in this critical area.

The interview also explores the ethical and regulatory considerations surrounding AI-driven tools, with Sean offering perspectives on balancing automation with data privacy and security. He delves into how Owl.co is navigating the shifting regulatory landscape, ensuring compliance while maintaining agility and innovation. Looking ahead, Sean highlights the next big challenges Owl.co is preparing to tackle and how the company plans to remain a leader in advancing insurance technology.